If your United States order is $75.00 or over we ship for free!!! If you would like to receive your purchase quicker than our standard shipping allows, please indicate this on your order form and we will contact you to discuss the updated shipping costs. Should you have any other questions regarding our shipping policies please see the FAQ's below or contact us at 815-806-1694 or at firstname.lastname@example.org. Thank you!
*We normally ship within 24 hours of receiving payment.
*Due to copyright restrictions, we are not able to accept returns of books or patterns.
*Fabric returns are allowed only when the wrong item is shipped or there is a manufacturing defect. Returns must be authorized by TSQ's management.
*We cannot be responsible for packages lost by either our or your postal service. This rarely happens but TSQ cannot replace or refund uninsured or lost packages.
*You may add insurance to your package, please request it on the order form and it will be added to your order.
*If an insured package is lost, we will either refund the cost of the product/fabric minus shipping, or we will re-send the package if all items are still available. You will be responsible for the shipping charges.
By submitting your order, you agree to our shipping terms aforementioned.